🛡️ Responsible Gaming

Responsible Gaming at 98hi — Safe Betting Is in Your Hands

Betting should be enjoyable — not stressful. At 98hi, you set your own limits. We're committed to providing a responsible gaming environment through tools like self-limits, cooling-off periods, and self-exclusion.

98hi's Commitment
We want every player on our platform to enjoy the game healthily and for the long haul. The fun of playing is what matters most — everything else comes second.
For users aged 18 and above
4
Responsible Gaming Tools
24/7
Bangla Support
90 sec.
Average Response Time
18+
Age restrictions are strictly enforced

6 Core Principles of Responsible Gaming

Responsible Gaming at 98hi isn't just a policy — it's part of our culture

Keep a separate entertainment budget

Only bet with money you can afford to lose — funds that, if gone, won't affect your day-to-day life. Never use money set aside for rent, food, or savings.

Stick to Your Time Limits

Betting for hours on end causes mental fatigue and impairs your decision-making. Set a session limit on 98hi — for your own sake.

Stop when you lose

Chasing losses with bigger bets is the most dangerous habit of all. "Just one more round and I'll win it back" — that thought is where the problem begins. If you're losing, take a break.

Think of Winnings as a Bonus

Don't count on betting as a source of income. Treat every win as a bonus — the real enjoyment is in the game itself.

Spend Time with Family and Friends

If betting starts affecting your social life and relationships, that's a serious warning sign. Stay honest with your family.

Asking for help takes courage

If you ever feel like your betting is getting out of control, contact 98hi support right away. That's not a sign of weakness — it's exactly what a responsible player does.

98hi's Responsible Gaming Tools

These tools can be activated at any time from your account settings

01

Deposit Limit

Set the maximum amount you can deposit within a given time period.

  • Daily, weekly, or monthly limits
  • Can be reduced instantly
  • 7-day waiting period to increase
  • Automatic notification when your limit is reached
02

Loss Limit

Once you reach a set loss amount, your account will automatically stop accepting bets.

  • Daily, weekly, or monthly
  • Account paused as soon as the limit is reached
  • Changes can also be made via live chat
  • Extend Your Cooldown Period
03

Cooling-Off

If you need a short break, set a cooling-off period for a defined length of time.

  • 24 hours to 6 weeks
  • Betting is not available during this period
  • Can log in, but betting is disabled
  • Automatically reactivates when the period ends
04

Self-Exclusion

Choose self-exclusion for a longer break or to permanently close your account.

  • From 6 months to permanent
  • Reactivation After Period Ends
  • Promotional emails are turned off
  • Support is also here to help

To use these tools, log in to your account and go to "Account Settings → Responsible Gaming". If you need help, reach out via live chat in Bangla.

How do you know if there's a problem?

If you notice any of these signs, stop and seek help

Betting with Essential Expense Money

It's a serious warning sign when you start using money set aside for rent, groceries, or your children's education to place bets.

Chasing Losses

Trying to recover every loss by coming back with a bigger bet only makes things worse.

Hiding from Family

If you find yourself hiding your betting from family or friends, or feel unable to be honest with them about it.

Disrupted sleep and work

You can't sleep because you're thinking about betting, or you're finding it hard to concentrate at work.

Unable to stop playing

You want to stop but can't, or you've tried to stop multiple times and failed.

Anxiety & Stress

You feel restless when you're not betting, or you feel guilty and stressed when you are.

If you notice any of the signs above in yourself, don't wait — reach out via 98hi's live chat or support@98hi.click— contact us. We won't judge — we're just here to help.

Check Yourself

Answer the questions below honestly — this is just for you

Over the past month, have you felt like you're losing control over your betting?

Your answers are not saved — this is purely for your own awareness.

Have you ever taken money from essential expenses or savings to fund your betting?

If you choose the last option, please get in touch with our support team.

If you feel things are getting out of hand, reach out to our support team directly. We're here to help, not to judge.

Responsible Gaming at 98hi: The Real Picture

Our data shows that the vast majority of 98hi players bet responsibly. Even so, anyone who needs support can reach us at any time.

Deposit Limit Users0%
Takes regular breaks while playing0%
Plays within budget0%

* Based on data collected from surveys of active 98hi users.

98hi's Approach to Responsible Gaming

There are a lot of misconceptions about betting in Bangladesh. Some people see it purely as a path to addiction and harm, while others view it as an easy way to make money. Neither view reflects reality. 98hi believes betting is a legitimate form of entertainment — but only when approached consciously and within set limits.

Responsible gaming isn't about avoiding betting — it's about playing in a way that keeps the fun intact without letting it spill over into other areas of your life. That balance is entirely achievable, and 98hi has built these tools specifically to help you maintain it.

Deposit Limit — The Most Effective Tool

98hi has found that players who set a deposit limit tend to enjoy betting in a much healthier way over the long term. Setting a limit at the start of the month means no regrets at the end of it. You can lower your limit at any time, but increasing it requires a 7-day waiting period — that small pause is often enough to prevent an impulsive decision made in the heat of the moment.

A lot of people ask — does setting a limit take the fun out of betting? Not at all. In fact, when you play within a budget, you tend to analyse each bet more carefully, which can actually improve your chances of winning.

Cooling-Off and Self-Exclusion — When Should You Use Them?

Take a cooling-off period when you feel you need a few days away — whether it's because work has been stressful, you want to spend more time with family, or you've been playing a bit more than usual lately. You can set a cooling-off period anywhere from 24 hours to 6 weeks. During this time, you can still log in to your account, but placing bets will be disabled.

Self-exclude if you feel the problem is getting deeper. You can choose a period ranging from 6 months to permanent exclusion. Once self-excluded, 98hi will not send you any promotional messages, and reactivating your account will require a specific cooldown period.

Concerned about a family member's betting?

If you're concerned about a family member's betting habits, contact us directly. 98hi can review an account upon third-party request — however, identity verification of the person involved will be required. Our support team handles these matters with complete confidentiality.

Remember — 98hi is an entertainment platform. We want you to be here for the long haul, healthy and enjoying every moment. That's why responsible gaming sits at the heart of our service — not as an afterthought.

For any issues, contact 98hi Support: support@98hi.click — write to us in Bangla or chat with us live. Average response time is under 90 seconds.

FAQ

Your Questions About Withdrawals and Cricket Betting, Answered

Withdrawals on 98hi are processed quickly. Standard withdrawals to bKash or Nagad are typically completed in 30 seconds to 3 minutes on average. Here's how it works: log in to your account and go to the "Withdraw" option. Select your payment method — bKash, Nagad, or Rocket. Enter the amount (minimum ৳300) and confirm your registered number. Once you submit and verify the OTP, the process begins. For first-time withdrawals or large amounts, KYC verification may take up to 24 hours — this is a one-time step and won't be needed again. Please note that withdrawals must be made using the same method you deposited with and to your own registered number. If you run into any issues, contact us via live chat — our support team responds within 90 seconds.

Cricket betting at 98hi is especially rich for players in Bangladesh. With pre-match betting, you can place wagers across a range of markets before the game begins. The most popular markets include: Match Winner (which team will win), Toss Winner, Top Batter (who will score the most runs), Top Bowler (who will take the most wickets), Total Runs Over/Under, and Highest Partnership of the Match. With live betting, you can bet ball by ball while the match is in progress — how many runs will be scored in the next over, what will happen on the next ball (dot/1/2/3/4/6/wicket), total runs at the end of an innings, and more. Odds on these markets update with every ball. When betting on the app, you can see the live score and your bet slip on the same screen — which makes everything much more convenient. To start betting on cricket, Sports Betting Go to page.

Play responsibly — keep the fun alive

Join 98hi and enjoy Bangladesh's safest betting platform

For users aged 18 and above. For help with betting addiction, support@98hi.clickto get in touch.

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